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Restaurant Manager

Otago - Queenstown

Purpose of Position

This position is concerned with the smooth and efficient running of Food and Beverage Operations, ensuring that guests enjoy a 5-Star experience at all times through our award-winning True South Dining Room, In-Room Dining, Minibar, and Bordeau Wine Lounge.

You will have a desire to share and expand your knowledge of hospitality, food and wine and the ambition to perform at your best. You will have a minimum of 5 years’ experience in fine dining or similar, 2 years of which will have been in a supervisory or management role.


Responsibilities will include:

  • Overseeing all Food & Beverage services in the hotel, including our award winning True South Fine Dining Restaurant, Bordeau Lobby Bar, Conferencing, and Minibar.
  • Ensuring that 5* standards and service are maintained and where possible exceeded at all times.
  • Interacting with guests and maintaining  a profile in and around the hotel.
  • Managing the Food & Beverage Team, including regular  appraisals and performance development through coaching and relevant training.
  • Preparation of rosters, completing payroll information, and  undertaking  month-end stock takes.
  • Provide strategic input on the direction and standard of F&B offerings.
  • Manage ordering of stock, monthly stocktaking, and controlling budgets.
  • Managing payroll costs and department profit and loss 


Level of skill, experience and attributes

  • Relevant tertiary qualification and current LCQ an advantage
  • Demonstrated leadership and organisation capability
  • At least 5 years’ experience in a similar role at high-quality properties
  • Excellent command of the English language, both spoken and written
  • Highly organized, with good computer literacy in Microsoft Products and  restaurant/hotel management systems
  • Passionate about “Customer Service/Care”
  • Highly knowledgeable about food and wine
  • Have strong initiative and ability to think outside the square
  • Experience with POS system (preferably CMS Guest Centrix)
  • Available to work a variety of shifts including mornings, evenings, weekends and public holidays


Benefits and Rewards

  • In return for your loyalty and driven determination to succeed, we will offer you an exciting and challenging career within our growing business.
  • This is your opportunity to showcase your talents and expertise for an award winning successful independent 5-Star Qualmark Gold rated property in the adventure capital of the world
  • Competitive remuneration
  • Uniform and some meals provided
  • Other benefits and rewards apply

You must have the legal right to work in NZ to apply. Preference will be given to applicants with a long term commitment to Queenstown.

Only hospitality professionals with a commitment to teamwork, a can-do attitude and hands on approach need apply.

This role will suit a leader who is passionate about great wine and food.  You will be impeccably groomed, have a real passion for great food and wine,  and will enjoy seeing staff thrive in their roles, and guests enjoying a wonderful experience.  

Applications from New Zealand and/or Australian residents highly encouraged